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CanRelocate – Privacy Policy

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Last updated: 01/05/2026

1. Introduction

CanRelocate (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth).

By using our website, submitting an enquiry, or engaging our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Country of origin

  • Relocation details and preferences

  • Resume or employment information (if provided)

  • Any information submitted through our contact forms

  • Website usage data (cookies, analytics)

We only collect information that is reasonably necessary to provide our services.

3. How We Collect Information

We collect information through:

  • Website contact forms

  • Email communication

  • Social media messages

  • Phone or video consultations

  • Service bookings

  • Cookies and analytics tools (e.g., Wix analytics)

4. How We Use Your Information

We use your information to:

  • Provide relocation and settlement services

  • Respond to enquiries

  • Prepare proposals and service agreements

  • Deliver professional services (resume, cover letter, coaching)

  • Improve our website and client experience

  • Send updates related to your service

  • Maintain internal records and compliance

We do not sell or rent your personal information to third parties.

5. Sharing Your Information

We may share your information only when necessary to deliver your service, such as:

  • Real estate agents (with your permission)

  • Service providers assisting with utilities, banking, or settlement tasks

  • Professional partners (e.g., resume writers, coaches)

  • Legal or regulatory authorities if required by law

All third‑party providers are expected to handle your information securely.

6. Data Storage and Security

Your information is stored securely through:

  • Wix platform security

  • Encrypted email systems

  • Password‑protected devices

  • Restricted internal access

While we take reasonable steps to protect your data, no online system is completely risk‑free.

7. Cookies and Website Analytics

Our website uses cookies and analytics tools to improve user experience. You may disable cookies in your browser settings, but some features may not function correctly.

8. Access and Correction

You may request:

  • Access to the personal information we hold about you

  • Corrections to inaccurate or outdated information

  • Deletion of your information (unless required for legal or record‑keeping purposes)

To request changes, contact us at: wafa@canrelocate.com.au

9. International Clients

If you are located outside Australia, your information may be transferred and stored in Australia for the purpose of delivering our services.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

For questions about this Privacy Policy or how we handle your information, please contact:

CanRelocate Email: info@canrelocate.com.au Website: www.canrelocate.com.au (canrelocate.com.au in Bing)

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